Good information about the importance of Twitter and engagement. Reblogging this from my friend Kamal’s blog. Hope you enjoy it.

Kamal Bennani Photography

In my opinion, Twitter is the best social network for brand to customer engagement. Why? It’s fast. It’s concise. And it’s the best listening tool around. With that in mind, I will keep this entry concise and to the point. So, below are five quick tips on how Twitter can help spark up engagement between brand and customer.
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